GuidenAI
type: Organization
legal name: GuidenAI Inc.
duns: 119321041
brand: Genpio
owns: Genpio
owns: Genpio Voices
owns: Genpio Avatar Model
description: GuidenAI Inc. is a Delaware corporation building AI systems for livestream commerce. It develops Genpio, an AI-powered livestream selling platform whose avatar and voice models GuidenAI trains itself, owns the weights to outright, and serves on its own inference stack rather than renting from a third-party API. Genpio Voices is a fine-tune of the Apache-2.0 OmniVoice architecture on Qwen3-0.6B, with full commercial rights, run on GuidenAI's own GPUs; the training corpora are named publicly: OpenSLR SLR94, SLR37, SLR41-44, SLR63-80, SLR86, SLR129 and SLR33, plus Google FLEURS. Sells worldwide, with offices in San Francisco and Ho Chi Minh City.
founding date: 2024
founding location: San Francisco, California, United States
founder: Katelyn Ho
founder: Jason Giang
employee: OrganizationRole
  role name: Chief Executive Officer
  employee: Katelyn Ho
employee: OrganizationRole
  role name: Chief Technology Officer
  employee: Jason Giang
member: OrganizationRole
  role name: Advisor
  member: Sybil Yang
makes offer: Genpio Pricing
knows about: AI livestream selling
knows about: Livestream commerce
knows about: AI avatars
knows about: Voice cloning
knows about: Conversational AI for e-commerce
knows about: Multilingual livestream localization
knows about: Autonomous sales agents
knows about: AI avatar
knows about: Agentic AI
knows about: Digital twin
knows about: Lip sync
knows about: Text to speech
number of employees: QuantitativeValue
  min value: 11
  max value: 50
area served: Worldwide
address: PostalAddress
  address locality: San Francisco
  address region: CA
  address country: US
location: Genpio San Francisco
location: Genpio Ho Chi Minh City
contact point: ContactPoint
  contact type: customer support
  area served: Worldwide
  available language: English
  available language: Vietnamese
  available language: Chinese
  available language: Japanese
  available language: Korean
  available language: Spanish
  available language: Thai
contact point: ContactPoint
  contact type: sales
  area served: Worldwide
  available language: English
  available language: Vietnamese
  available language: Chinese
  available language: Japanese
  available language: Korean
  available language: Spanish
  available language: Thai
contact point: ContactPoint
  contact type: billing support
  area served: Worldwide
  available language: English
  available language: Vietnamese
  available language: Chinese
  available language: Japanese
  available language: Korean
  available language: Spanish
  available language: Thai
potential action: Request sales contact
  type: CommunicateAction
  description: Request a meeting, a quote, or a callback from the Genpio sales team. Meetings are held in person at the San Francisco or Ho Chi Minh City office, or online.
  target: Contact form
    type: EntryPoint
    url template: https://genpio.com/#contact
  target: Plan builder quote request
    type: EntryPoint
    url template: https://genpio.com/#pricing
  target: Book a meeting
    type: EntryPoint
    url template: https://meet.genpio.com
  target: Email sales

Genpio
type: Brand
alternate name: Genpio AI
slogan: Interactive AI livestreaming. Autonomous selling, 24/7.
disambiguating description: Genpio is an AI livestream selling platform developed by GuidenAI Inc. It is unrelated to GenEpiO (the Genomic Epidemiology Ontology), to GenoPro genealogy software, or to Genies.
description: AI-powered livestream selling platform. Create AI avatars that sell 24/7 across TikTok, Instagram, Shopee, YouTube, Whatnot & 19+ platforms. Every avatar model and voice model is trained in-house, with the weights owned by GuidenAI Inc. and served on its own inference stack rather than rented from a third-party API. Genpio Voices is a fine-tune of the Apache-2.0 OmniVoice architecture on Qwen3-0.6B, with full commercial rights, run on its own GPUs. The training corpora are named publicly too: OpenSLR SLR94, SLR37, SLR41-44, SLR63-80, SLR86, SLR129 and SLR33, plus Google FLEURS.

PropertyValue
property ID: USPTO trademark serial number
value: 99941608

Genpio
type: WebSite
description: AI-powered livestream selling platform with AI avatars for 24/7 automated e-commerce.
language: en
language: vi
language: zh
language: ja
language: ko
language: es
language: th
publisher: GuidenAI
about: Genpio

logo
type: ImageObject
width: 1024
height: 303
caption: Genpio

Katelyn Ho
type: Person
works for: GuidenAI

Jason Giang
type: Person
works for: GuidenAI

Sybil Yang
type: Person

Genpio San Francisco
type: Place
address: PostalAddress
  address locality: San Francisco
  address region: CA
  address country: US
geo: GeoCoordinates
  latitude: 37.7940487
  longitude: -122.3973037
has map: https://maps.google.com/

Genpio Ho Chi Minh City
type: Place
alternate name: Genpio AI Livestream Vietnam
address: PostalAddress
  address locality: Ho Chi Minh City
  address country: VN
geo: GeoCoordinates
  latitude: 10.8420882
  longitude: 106.7145776
has map: https://maps.google.com/

Genpio
type: SoftwareApplication
application category: BusinessApplication
application sub category: AI livestream selling platform
operating system: Web
publisher: GuidenAI
provider: GuidenAI
author: GuidenAI
copyright holder: GuidenAI
brand: Genpio
screenshot: ImageObject
  width: 537
  height: 653
  caption: Connecting streaming platforms in Genpio, with per-platform direct stream and live chat settings.
has part: Genpio Voices
has part: Genpio Avatar Model
audience: Enterprises and multi-brand retailers
audience: KOLs, influencers and creators
audience: Livestream studios and agencies
audience: Small business owners and independent sellers
about: AI livestream selling
about: AI avatar
about: Voice cloning
about: Livestream commerce
about: Agentic AI
about: Digital twin
about: Lip sync
about: Text to speech
mentions: Platforms Genpio streams to
is related to: Genpio Public API
software help: CreativeWork
disambiguating description: Genpio is an AI livestream selling platform developed by GuidenAI Inc. It is unrelated to GenEpiO (the Genomic Epidemiology Ontology) or to GenoPro genealogy software.
description: AI-powered livestream selling platform with AI avatars for 24/7 automated e-commerce across TikTok, YouTube, Shopee, Whatnot, Instagram, Facebook and 19+ platforms. Interactive AI livestreaming in 85+ output languages, answering a live comment in under 200ms and completing the full loop — comment to cloned voice to rendered avatar — in under one second, driven by avatar and voice models Genpio trained itself and runs on its own inference stack. Genpio Voices is a fine-tune of the Apache-2.0 OmniVoice architecture on Qwen3-0.6B; Genpio owns the resulting weights outright, with full commercial rights, and runs them on its own GPUs.
offers: AggregateOffer
  price currency: USD
  offer count: 2
  offered by: GuidenAI
is part of: Genpio Pricing
feature list: 24/7 Autonomous Livestreaming
feature list: In-house avatar and voice models, trained and run by Genpio on its own inference stack
feature list: Fine-tune of the Apache-2.0 OmniVoice architecture on Qwen3-0.6B, weights owned outright by Genpio; training provenance published: OpenSLR SLR94, SLR37, SLR41-44, SLR63-80, SLR86, SLR129, SLR33 and Google FLEURS
feature list: AI Avatar Creation (100+ studio-grade avatars)
feature list: Face & Voice Cloning
feature list: Multi-platform Simultaneous Streaming
feature list: Multi-livestream Mode
feature list: Real-time Customer Q&A (under 200ms comment to reply, under 1s end to end)
feature list: Full Script Control
feature list: 85+ output languages, from a voice model trained across more than 60 in a single run
feature list: Real-time Analytics
feature list: Set-up by AI assistant over MCP: connect ChatGPT, Claude, Codex or any other MCP client to https://meet.genpio.com/mcp and it opens the account, sizes the plan, writes the scripts and fills the product library, with the person approving the connection in their own browser

Genpio Voices
type: SoftwareApplication
application category: Machine learning model
application sub category: Text-to-speech (TTS)
operating system: Genpio inference stack
description: Genpio's in-house text-to-speech model: a fine-tune of the Apache-2.0 OmniVoice audio-codebook architecture on Qwen3-0.6B. Genpio chose the corpora, built the training mix and ran the training in a single balanced run rather than sequentially, and owns the resulting weights outright with full commercial rights. The weights run on Genpio's own GPUs and are never handed to a third-party API. 700+ localized voices across 85+ languages, with cloning from a short sample.
is based on: k2-fsa/OmniVoice
is based on: Qwen/Qwen3-0.6B
license: https://www.apache.org/licenses/LICENSE-2.0
creator: GuidenAI
copyright holder: GuidenAI
provider: GuidenAI
language: en
language: zh
language: hi
language: es
language: vi
language: ja
language: ko
language: th
language: yo
language: ha
language: af
feature list: 700+ localized neural voices
feature list: Multilingual voice cloning from a short consented sample
feature list: 85+ languages in the serving catalogue
feature list: Served on Genpio-owned GPUs, with no third-party API in the serving path
citation: Multilingual LibriSpeech (OpenSLR SLR94)
citation: Google high-quality TTS/ASR (OpenSLR SLR37, SLR41-44)
citation: Google Indic languages (OpenSLR SLR63-80)
citation: BibleTTS (OpenSLR SLR129)
citation: AISHELL-1 (OpenSLR SLR33)
citation: African languages TTS (OpenSLR SLR86)
citation: Google FLEURS
is part of: Genpio

k2-fsa/OmniVoice
type: SoftwareSourceCode
description: Audio-codebook text-to-speech architecture. Apache-2.0.
license: https://www.apache.org/licenses/LICENSE-2.0

Qwen/Qwen3-0.6B
type: SoftwareSourceCode
description: The language model OmniVoice is built on. Apache-2.0.
license: https://www.apache.org/licenses/LICENSE-2.0

Genpio Avatar Model
type: SoftwareApplication
application category: Machine learning model
application sub category: Real-time avatar video synthesis
operating system: Genpio inference stack
description: Genpio's in-house avatar model: real-time video synthesis and lip sync for a livestreaming host, trained by Genpio and served on Genpio's own inference stack. It renders the answer the voice model speaks, which is what keeps a comment-to-sale round trip under a second. Face cloning from a consented sample takes under a minute, and one model drives hundreds of concurrent streams.
creator: GuidenAI
copyright holder: GuidenAI
provider: GuidenAI
feature list: 100+ studio-grade prebuilt avatars
feature list: Consent-based face cloning in under a minute
feature list: Real-time lip sync driven by the voice model output
feature list: Hundreds of concurrent streams from a single model
is part of: Genpio

Multilingual LibriSpeech (OpenSLR SLR94)
type: Dataset
description: 50,000 hours of read audiobook speech across English, German, Dutch, French, Italian, Spanish, Portuguese and Polish. Added for speaker diversity rather than language coverage: thousands of distinct readers is the strongest single predictor of whether a cloned voice holds its character.
license: https://creativecommons.org/licenses/by/4.0/
language: en
language: de
language: nl
language: fr
language: it
language: es
language: pt
language: pl
is accessible for free: true

Google high-quality TTS/ASR (OpenSLR SLR37, SLR41-44)
type: Dataset
description: 100 hours of 48 kHz studio speech in Bengali, Javanese, Khmer and Nepali.
license: https://creativecommons.org/licenses/by-sa/4.0/
language: bn
language: jv
language: km
language: ne
is accessible for free: true

Google Indic languages (OpenSLR SLR63-80)
type: Dataset
description: 350 hours of crowdsourced 48 kHz studio read speech across Hindi, Tamil, Telugu, Malayalam, Marathi, Kannada, Gujarati and Punjabi. The largest genuine language-teaching block in the mix.
license: https://creativecommons.org/licenses/by-sa/4.0/
language: hi
language: ta
language: te
language: ml
language: mr
language: kn
language: gu
language: pa
is accessible for free: true

BibleTTS (OpenSLR SLR129)
type: Dataset
description: 380 hours of 48 kHz audiobook-fidelity speech in Twi (Asante and Akuapem), Hausa, Lingala and Yoruba. The highest value per hour in the mix, because the model knew almost nothing about these languages beforehand.
license: https://creativecommons.org/licenses/by-sa/4.0/
language: tw
language: ha
language: ln
language: yo
is accessible for free: true

AISHELL-1 (OpenSLR SLR33)
type: Dataset
description: 178 hours of clean indoor Mandarin from 400 speakers. A voice pass rather than a language lesson: the model was already fluent in Mandarin.
license: https://www.apache.org/licenses/LICENSE-2.0
language: zh
is accessible for free: true

African languages TTS (OpenSLR SLR86)
type: Dataset
description: 40 hours of clean studio TTS data in Afrikaans, Tswana and Xhosa. The smallest corpus here and one of the most useful, because those languages sat near the bottom of what the model knew.
license: https://creativecommons.org/licenses/by-sa/4.0/
language: af
language: tn
language: xh
is accessible for free: true

Google FLEURS
type: Dataset
description: Parallel read speech across 102 languages, roughly ten hours each. The breadth layer, and the reason the run covers more than 60 languages rather than the 28 the OpenSLR corpora supply between them.
license: https://creativecommons.org/licenses/by/4.0/
is accessible for free: true

Genpio Pricing
type: OfferCatalog
provider: GuidenAI
description: Genpio is sold as one usage-based plan that each customer builds: stream hours, storage, AI avatars, custom cloned voices, and product catalog size are sized individually and only used capacity is paid for. There are no fixed tiers. Four of the five resources have published rates: storage is USD 0.01 per MB per month above the first 100 MB included, Premium AI avatars are USD 19 per month (Basic avatars are included), custom cloned voices are USD 19 each per month (the public voice catalog is unlimited and included), and products are USD 0.20 each per month above the first 50 included. Stream hours are the main cost driver, are counted per platform (one hour live on three platforms uses three stream hours), and are quoted with the plan rather than published as a rate. Sold worldwide with tax-compliant invoicing in 80+ countries.
item list element: Custom plan
  type: Offer
  description: The only Genpio plan. You size five resources yourself in the plan builder - stream hours, storage, AI avatar quality, custom cloned voices, and product catalog size - and pay for what you use. Stream hours are the main cost driver and are quoted with the plan, so Genpio publishes no "starts at" price. Starter, Growth and Scale are named starting positions for those dials, not separate plans and not separately priced. Enterprise terms (unlimited avatars and hours, custom API, dedicated support, SLA) are arranged with sales. Full breakdown at https://genpio.com/pricing.
  price currency: USD
  availability: https://schema.org/InStock
  item offered: Genpio
  seller: GuidenAI
item list element: 1-hour trial
  type: Offer
  description: A paid one-hour trial for testing the platform on a real stream. Refunded if you upgrade to a plan within three months of starting it. Genpio does not offer a free trial.
  price currency: USD
  availability: https://schema.org/InStock
  eligible duration: QuantitativeValue
    value: 1
    unit code: HUR
  item offered: Genpio
  seller: GuidenAI

Genpio Public API
type: WebAPI
description: Unauthenticated read-only JSON endpoints for the Genpio avatar library, voice catalogue, open roles, and service status. No API key required.
documentation: https://genpio.com/api-docs.md
terms of service: https://genpio.com/terms
provider: GuidenAI
about: Genpio
potential action: List public AI avatars
  type: ConsumeAction
  target: EntryPoint
    url template: https://genpio.com/api/avatars
    http method: GET
    content type: application/json
potential action: List public voices
  type: ConsumeAction
  target: EntryPoint
    url template: https://genpio.com/api/voices/catalogue
    http method: GET
    content type: application/json
potential action: List open roles at Genpio
  type: ConsumeAction
  target: EntryPoint
    url template: https://genpio.com/api/jobs
    http method: GET
    content type: application/json
potential action: Read Genpio service status
  type: ConsumeAction
  target: EntryPoint
    url template: https://genpio.com/api/status
    http method: GET
    content type: application/json

How to Start AI Livestream Selling with Genpio
type: HowTo
description: Go from zero to live AI-powered selling in under 10 minutes. No technical skills, studio, or host required.
about: Genpio
tool: Genpio
publisher: GuidenAI
total time: PT10M
estimated cost: MonetaryAmount
  currency: USD
  value: 0
step: Pick your AI avatar
  type: HowToStep
  position: 1
  text: Choose from the pre-built avatar library or clone your own face and voice. Custom avatars are ready in under a minute.
step: Import your products
  type: HowToStep
  position: 2
  text: Upload your product catalog, FAQs, and selling points. The AI learns everything about what you sell and generates scripts automatically.
step: Design your livestream stage
  type: HowToStep
  position: 3
  text: Use the drag-and-drop studio to build your livestream environment. No design or technical skills needed.
step: Go live and sell 24/7
  type: HowToStep
  position: 4
  text: Hit stream and your AI avatar starts selling across TikTok, Instagram, Shopee, YouTube, Whatnot, and 19+ platforms simultaneously - around the clock.

Genpio AI Livestream Selling Demo
type: VideoObject
description: See how Genpio AI avatars conduct livestream selling - presenting products, answering customer questions, and driving purchases in real time across multiple platforms.
upload date: 2026-04-01
duration: PT33S
publisher: GuidenAI
about: Genpio

Platforms Genpio streams to
type: ItemList
description: The livestream and live-commerce destinations a Genpio AI avatar can broadcast to, simultaneously, from one setup. Direct-connect platforms need only an account authorization; the rest take a server URL and stream key.
number of items: 19
item list order: https://schema.org/ItemListUnordered
item list element: ListItem
  position: 1
  item: TikTok
item list element: ListItem
  position: 2
  item: YouTube
item list element: ListItem
  position: 3
  item: Twitch
item list element: ListItem
  position: 4
  item: Facebook
item list element: ListItem
  position: 5
  item: Shopee
item list element: ListItem
  position: 6
  item: Taobao
item list element: ListItem
  position: 7
  item: Kuaishou
item list element: ListItem
  position: 8
  item: Xiaohongshu
item list element: ListItem
  position: 9
  item: AliExpress
item list element: ListItem
  position: 10
  item: X (Twitter)
item list element: ListItem
  position: 11
  item: LinkedIn
item list element: ListItem
  position: 12
  item: Kick
item list element: ListItem
  position: 13
  item: Instagram
item list element: ListItem
  position: 14
  item: Amazon
item list element: ListItem
  position: 15
  item: Rumble
item list element: ListItem
  position: 16
  item: Vimeo
item list element: ListItem
  position: 17
  item: Rakuten
item list element: ListItem
  position: 18
  item: Niconico
item list element: ListItem
  position: 19
  item: Whatnot

TikTok
type: Organization

YouTube
type: Organization

Twitch
type: Organization

Facebook
type: Organization

Shopee
type: Organization

Taobao
type: Organization

Kuaishou
type: Organization

Xiaohongshu
type: Organization

AliExpress
type: Organization

X (Twitter)
type: Organization

LinkedIn
type: Organization

Kick
type: Organization

Instagram
type: Organization

Amazon
type: Organization

Rumble
type: Organization

Vimeo
type: Organization

Rakuten
type: Organization

Niconico
type: Organization

Whatnot
type: Organization

Enterprises and multi-brand retailers
type: Audience
audience type: Enterprise
description: Organizations running livestream commerce across many brands, platforms and languages at once, who need concurrent sessions, a multi-brand dashboard, SLA-backed uptime and dedicated account management.
subject of: webpage

KOLs, influencers and creators
type: Audience
audience type: Creator
description: Individual creators who want a cloned face and voice selling their products around the clock across platforms and languages, without being on camera for every hour of it.
subject of: webpage

Livestream studios and agencies
type: Audience
audience type: Agency
description: Production studios and marketing agencies running streams on behalf of clients, who need a multi-client dashboard, parallel sessions, per-client branded avatars and white-label options.
subject of: webpage

Small business owners and independent sellers
type: Audience
audience type: Business
description: Sellers with no host, no studio and no technical staff, who need to be live and selling in under ten minutes on a plan they size themselves.
subject of: webpage

Genpio FAQ
type: FAQPage
description: Direct answers about AI livestream selling with Genpio: how fast you can go live, what the avatar can say, which languages and platforms it sells on, what the models were trained on, and what it costs.
language: en
is part of: Genpio
about: Genpio
publisher: GuidenAI
date modified: 2026-08-11
last reviewed: 2026-08-11
reviewed by: GuidenAI
main entity: How quickly can I go live?
main entity: Do I need technical skills?
main entity: What do I need before my first stream?
main entity: Which platforms are supported?
main entity: Can I stream to several platforms at once?
main entity: Does the AI actually sell?
main entity: How does the avatar answer viewer questions?
main entity: How fast does the avatar respond?
main entity: Can I control what the avatar says?
main entity: How many streams can run at once?
main entity: What uptime does Genpio run at?
main entity: Can I clone my own face and voice?
main entity: How many avatars and voices are included?
main entity: Which languages can the avatar sell in?
main entity: What consent does cloning a face or voice require?
main entity: Does Genpio build its own AI models?
main entity: What data was the voice model trained on?
main entity: What does Genpio do with my product data?
main entity: Is there a public API?
main entity: Can I connect ChatGPT or Claude to Genpio?
main entity: How much does Genpio cost?
main entity: Is there a free trial?
main entity: How much will I save vs. traditional livestreaming?
main entity: Which countries can buy Genpio?
main entity: How do I talk to sales?

How quickly can I go live?
type: Question
answer count: 1
accepted answer: Answer
  text: Under 10 minutes. Pick an avatar, set up your stage, import your products, and start streaming.

Do I need technical skills?
type: Question
answer count: 1
accepted answer: Answer
  text: No. Our drag-and-drop studio and auto script generation make it easy for anyone to go live - whether you're a solo seller or a large team.

What do I need before my first stream?
type: Question
answer count: 1
accepted answer: Answer
  text: Three things: a product list, an account on the platform you want to stream to, and about ten minutes. You do not need a camera, a studio, a host, lighting, or any video editing experience. Genpio supplies the avatar, the voice, the stage and the script, and writes that script from the catalogue you upload.

Which platforms are supported?
type: Question
answer count: 1
accepted answer: Answer
  text: TikTok, Instagram, Facebook, YouTube, Shopee, AliExpress, and 19+ more. Stream to all of them simultaneously from one dashboard.

Can I stream to several platforms at once?
type: Question
answer count: 1
accepted answer: Answer
  text: Yes. One dashboard drives every destination at the same time. Multi-livestream mode runs your avatar on TikTok, Instagram, Facebook, YouTube, Shopee, AliExpress and 19+ other platforms simultaneously, each with its own live chat, instead of making you choose one channel per session.

Does the AI actually sell?
type: Question
answer count: 1
accepted answer: Answer
  text: Yes. Your AI avatar presents products, answers customer questions in real time, and guides viewers to purchase - consistently, 24/7.

How does the avatar answer viewer questions?
type: Question
answer count: 1
accepted answer: Answer
  text: It reads the live chat and replies out loud, inside the stream. Every answer is grounded in the product catalogue, FAQs and selling points you imported, so the avatar quotes your real prices, specs and variants rather than improvising them. That grounding is what separates a selling avatar from a talking one.

How fast does the avatar respond?
type: Question
answer count: 1
accepted answer: Answer
  text: Under 200 milliseconds from comment to spoken reply. That is fast enough to read as conversation rather than lag, which matters commercially: a viewer who asks about sizing or shipping and waits several seconds has usually scrolled on before the answer arrives.

Can I control what the avatar says?
type: Question
answer count: 1
accepted answer: Answer
  text: Yes, line by line. Genpio drafts a script from your catalogue and you can rewrite any part of it, pin phrases the avatar must use, and rule out ones it must never say. Full script control is included on every plan rather than reserved for enterprise contracts.

How many streams can run at once?
type: Question
answer count: 1
accepted answer: Answer
  text: Hundreds, all driven by one model. There is no per-stream studio to book or operator to staff, so the tenth and the hundredth concurrent stream are a plan change rather than a hiring decision. Stream hours are the unit you buy; concurrency is how you choose to spend them.

What uptime does Genpio run at?
type: Question
answer count: 1
accepted answer: Answer
  text: 99.9%, served from a global edge rather than a single region. Live service state for streaming, avatar rendering, voice synthesis and the API is published at genpio.com/status, with a machine-readable version at genpio.com/api/status that your own monitoring can poll.

Can I clone my own face and voice?
type: Question
answer count: 1
accepted answer: Answer
  text: Yes. With proper consent, you can clone any likeness and voice to create a custom AI avatar. Custom cloned voices are priced per voice, and premium avatars are a flat monthly add-on.

How many avatars and voices are included?
type: Question
answer count: 1
accepted answer: Answer
  text: Over 100 studio-grade avatars and more than 700 localized voices. Both catalogues are readable without an account from the public API at genpio.com/api/avatars and genpio.com/api/voices/catalogue. Public voices are unlimited on every plan; custom cloned voices are priced per voice and premium avatars are a flat monthly add-on.

Which languages can the avatar sell in?
type: Question
answer count: 1
accepted answer: Answer
  text: 85+ languages. The voice models were trained across more than 60 languages together in a single run, so a Vietnamese or Thai stream is served by the same model as an English one instead of by a translation layer bolted on afterwards. The Genpio website itself is published in English, Vietnamese, Chinese, Japanese, Korean, Spanish and Thai.

What consent does cloning a face or voice require?
type: Question
answer count: 1
accepted answer: Answer
  text: Consent from the person being cloned. Genpio creates a custom avatar or cloned voice only with proper permission from whoever the likeness and voice belong to, and the acceptable use policy at genpio.com/acceptable-use governs what happens when that is missing. A likeness you clone stays yours.

Does Genpio build its own AI models?
type: Question
answer count: 1
accepted answer: Answer
  text: Yes, and we are specific about what that means. Genpio Voices is a fine-tune of OmniVoice, an open speech architecture built on Qwen3-0.6B, both Apache-2.0. We chose the training corpora (OpenSLR SLR94, SLR37, SLR41-44, SLR63-80, SLR86, SLR129, SLR33 and Google FLEURS, more than 60 languages in one run), built the mix, ran the training, and own the resulting weights outright, with full commercial rights and no licence to renegotiate with anyone. They run on our own inference stack with no third-party API in the serving path, which is why we can hold latency, cost and quality where a reseller cannot.

What data was the voice model trained on?
type: Question
answer count: 1
accepted answer: Answer
  text: Named public corpora, published as ids you can check at the source rather than described vaguely: OpenSLR SLR94, SLR37, SLR41-44, SLR63-80, SLR86, SLR129 and SLR33, plus Google FLEURS. More than 60 languages trained together in one run. Genpio chose the mix, ran the training, and owns the resulting weights outright with full commercial rights.

What does Genpio do with my product data?
type: Question
answer count: 1
accepted answer: Answer
  text: Your catalogue, FAQs and selling points are used to ground what your avatar says on your own streams, which is how it quotes your real prices and specs instead of guessing. The training set behind Genpio Voices is the published list of public corpora above. How Genpio collects, stores and protects your data is set out in full at genpio.com/privacy.

Is there a public API?
type: Question
answer count: 1
accepted answer: Answer
  text: Yes, and it needs no key. Four read-only JSON endpoints are open to anyone: /api/avatars, /api/voices/catalogue, /api/jobs and /api/status. The full reference lives at genpio.com/api-docs.md, the machine-readable index at genpio.com/.well-known/api-catalog, and there is nothing to authenticate with, as genpio.com/auth.md explains.

Can I connect ChatGPT or Claude to Genpio?
type: Question
answer count: 1
accepted answer: Answer
  text: Yes, over MCP. Point ChatGPT, Claude, Codex or any other MCP client at meet.genpio.com/mcp and the assistant can open the account, size the plan, write the scripts and fill the product library, with you approving the connection in your own browser. A second, read-only server at genpio.com/mcp exposes the public avatar, voice, jobs and status data with no account at all.

How much does Genpio cost?
type: Question
answer count: 1
accepted answer: Answer
  text: There is no fixed tier price to quote, because there are no tiers. Genpio is one plan and you build it: size the stream hours, storage, avatars, cloned voices and products your business actually needs, and pay for what you use. Starter, Growth and Scale are only starting positions for those dials, not plans you can buy. Stream hours are the main cost and are quoted with your plan, so the builder's own figure covers the resource add-ons alone and is not the price of the plan. Most businesses save up to 60-80% against traditional livestream production.

Is there a free trial?
type: Question
answer count: 1
accepted answer: Answer
  text: There is no free trial. You buy a one-hour trial to test the platform on a real stream, and if you upgrade to another plan within three months of starting it, the trial is refunded.

How much will I save vs. traditional livestreaming?
type: Question
answer count: 1
accepted answer: Answer
  text: Most businesses save up to 60-80% on livestream production costs. No studio rental, no equipment, no production crew - just a usage-based plan you size to your business.

Which countries can buy Genpio?
type: Question
answer count: 1
accepted answer: Answer
  text: Every country. Genpio sells online worldwide with tax-compliant invoicing in 80+ countries, and keeps two offices customers can actually visit: San Francisco, California in the United States, and Ho Chi Minh City in Vietnam.

How do I talk to sales?
type: Question
answer count: 1
accepted answer: Answer
  text: Book a meeting directly at meet.genpio.com, email hi@genpio.com, or use the contact form on this site. Meetings happen in person at the San Francisco or Ho Chi Minh City office, or online. Sales can be conducted in any of the seven languages this site is published in.

AI livestream selling glossary
type: DefinedTermSet
description: Plain definitions of the terms that come up around AI avatars, livestream commerce, and the models behind them. One term per entry, defined before it is explained.
language: en
publisher: GuidenAI
is part of: Genpio
date modified: 2026-08-11
last reviewed: 2026-08-11
reviewed by: GuidenAI
has defined term: Agentic AI
has defined term: AI avatar
has defined term: AI livestream selling
has defined term: Concurrent streams
has defined term: Conversion rate
has defined term: Digital twin
has defined term: GMV
has defined term: Inference stack
has defined term: KOL
has defined term: Latency
has defined term: Lip sync
has defined term: Livestream commerce
has defined term: MCP
has defined term: Multistreaming
has defined term: Product grounding
has defined term: Stream hours
has defined term: Text to speech
has defined term: Voice cloning

Agentic AI
type: DefinedTerm
alternate name: AI agent
alternate name: autonomous AI
description: Agentic AI is AI that pursues a goal by taking actions, rather than only producing text when prompted. An agentic system decides what to do next, calls tools, and reacts to what comes back. A Genpio avatar is agentic in this sense: it watches live chat, decides which comment is worth answering, pulls the answer from your catalogue, and speaks it, without a human directing each step.
in defined term set: AI livestream selling glossary

AI avatar
type: DefinedTerm
alternate name: virtual host
alternate name: AI presenter
alternate name: digital human
description: An AI avatar is a computer-generated on-screen person that speaks, moves and reacts without being filmed. It is produced by a model rather than a camera, so it can present at any hour, in any language, for as long as you want. Genpio ships 100+ studio-grade avatars and can build a custom one from a short reference clip with the subject's consent.
in defined term set: AI livestream selling glossary

AI livestream selling
type: DefinedTerm
alternate name: AI live selling
alternate name: automated livestream selling
description: AI livestream selling is running a shopping livestream in which an AI avatar, not a human host, presents the products and answers viewers in real time. The economics differ from human livestreaming because the marginal cost of another hour or another channel is compute rather than staffing. It is the category Genpio operates in.
in defined term set: AI livestream selling glossary

Concurrent streams
type: DefinedTerm
alternate name: parallel streams
alternate name: simultaneous sessions
description: Concurrent streams are the number of separate live broadcasts running at the same moment. With human hosts, concurrency is capped by how many people you can put in front of cameras at once. With Genpio, one model drives hundreds of concurrent streams, so concurrency becomes a question of the plan you buy rather than the team you hire.
in defined term set: AI livestream selling glossary

Conversion rate
type: DefinedTerm
description: Conversion rate is the share of viewers who complete a purchase, expressed as a percentage of everyone who watched. In livestream commerce it is the number that decides whether a stream was worth running at all, which is why answering a viewer's question in under a second matters more here than in recorded video.
in defined term set: AI livestream selling glossary

Digital twin
type: DefinedTerm
alternate name: AI clone
alternate name: AI twin
description: A digital twin, in livestream commerce, is an AI avatar built to look and sound like a specific real person. It carries their face, voice and speaking cadence so their audience recognises them. Genpio builds one from a short reference sample, only with the consent of the person being cloned, and it is most often used by creators who want to sell while they sleep.
in defined term set: AI livestream selling glossary

GMV
type: DefinedTerm
alternate name: gross merchandise value
description: GMV, or gross merchandise value, is the total value of goods sold through a channel before returns, discounts and fees are taken out. It is the headline number livestream commerce is usually measured by, because it captures volume across an entire storefront or campaign rather than the margin on any single order.
in defined term set: AI livestream selling glossary

Inference stack
type: DefinedTerm
description: An inference stack is the hardware and software that actually runs a trained model to produce output, as opposed to the training that produced the model. Who owns it decides who controls latency, unit cost and quality. Genpio serves its avatar and voice models on its own GPUs, with no third-party API in the serving path, which is why those three can be tuned rather than accepted.
in defined term set: AI livestream selling glossary

KOL
type: DefinedTerm
alternate name: key opinion leader
alternate name: influencer
description: A KOL, or key opinion leader, is a person whose recommendation moves purchasing decisions within a specific audience. The term is standard in Asian e-commerce where Western markets tend to say influencer. KOLs are the audience for AI digital twins, because their revenue is capped by the hours they can personally be on camera.
in defined term set: AI livestream selling glossary

Latency
type: DefinedTerm
alternate name: response time
description: Latency is the delay between an input and the response to it. In a shopping livestream it is measured from a viewer posting a comment to the host beginning to answer out loud. Genpio holds this under 200 milliseconds, the threshold below which an exchange reads as conversation instead of a lag.
in defined term set: AI livestream selling glossary

Lip sync
type: DefinedTerm
alternate name: lip-sync
alternate name: viseme matching
description: Lip sync is the alignment of an on-screen mouth with the sounds being spoken. Poor lip sync is the single most common reason a synthetic presenter reads as fake. Genpio generates it frame by frame from the audio, so the mouth follows the words rather than trailing them.
in defined term set: AI livestream selling glossary

Livestream commerce
type: DefinedTerm
alternate name: live commerce
alternate name: live shopping
alternate name: shoppable livestream
description: Livestream commerce is selling products through a live video broadcast in which viewers can ask questions and buy without leaving the stream. It merges demonstration, Q&A and checkout into one session. It is mainstream across Asian e-commerce and growing on TikTok, YouTube, Instagram, Shopee and Whatnot elsewhere.
in defined term set: AI livestream selling glossary

MCP
type: DefinedTerm
alternate name: Model Context Protocol
description: MCP, the Model Context Protocol, is an open standard for connecting AI assistants to external tools and data over a defined interface, so any compliant assistant can use any compliant server. Genpio runs two: a read-only public server at genpio.com/mcp needing no account, and an account-level one at meet.genpio.com/mcp that lets an assistant set up and run your streams.
in defined term set: AI livestream selling glossary

Multistreaming
type: DefinedTerm
alternate name: simulcasting
alternate name: multi-livestream
description: Multistreaming is broadcasting one live session to several platforms at the same time. The difficulty is not the video: it is that each platform has its own separate chat, so a human host cannot follow them all. An AI host can, which is why Genpio drives TikTok, Instagram, Facebook, YouTube, Shopee, AliExpress and 19+ others from one dashboard at once.
in defined term set: AI livestream selling glossary

Product grounding
type: DefinedTerm
alternate name: catalogue grounding
description: Product grounding is constraining what an AI says to a verified source of truth, so its answers come from your real catalogue rather than from what the model finds plausible. It is what stops a selling avatar inventing a price, a size or a shipping date. Genpio grounds every answer in the catalogue, FAQs and selling points you import.
in defined term set: AI livestream selling glossary

Stream hours
type: DefinedTerm
description: Stream hours are the billing unit for AI livestreaming: one hour of one avatar broadcasting. They are the main quantity you size when building a Genpio plan, and running two streams for an hour spends two of them. Buying capacity in hours rather than in seats is what makes concurrency a pricing decision rather than a staffing one.
in defined term set: AI livestream selling glossary

Text to speech
type: DefinedTerm
alternate name: TTS
alternate name: speech synthesis
description: Text to speech, or TTS, is the conversion of written text into spoken audio by a model. Modern TTS carries intonation, pacing and emotion rather than reading flatly. Genpio Voices is Genpio's own TTS model, a fine-tune of the Apache-2.0 OmniVoice architecture on Qwen3-0.6B, covering 85+ languages with 700+ localized voices.
in defined term set: AI livestream selling glossary

Voice cloning
type: DefinedTerm
alternate name: voice replication
alternate name: synthetic voice
description: Voice cloning is building a synthetic voice that reproduces a specific person's timbre and speaking style from a recording of them. A short sample is now enough. Genpio clones a voice only with the consent of the person it belongs to; cloned voices are priced per voice, while the 700+ public voices are unlimited on every plan.
in defined term set: AI livestream selling glossary